Custom Made Jewellery

Q. How Much Is Postage?
A. Postage on all Australian orders is $15.00 flat.

Q. How Will My Order Be Sent?
A. Within Australia jewellery orders are sent registered and insured with Australia Post.

Q. How Long Will It Take To Receive My Order?
A. In Australia, and based on availability, you should allow 10-15 working days for delivery once payment has been recieved. Please note that all pieces are hand crafted and not off the shelf.  This does unfortunately sometimes mean a slight delay. Call us when placing an order to let us know the urgency. 

Q. Can You Deliver To A PO Box?
A. No. Registered Post is a door-to-door receipted delivery service and must be signed for.

Q. How Will My Order Be Packaged?
A. Each item of jewellery is packaged individually in a hard box and then bubble wrapped then shipped in an Express Post envelop.

Q. What Currency Do You Accept?
A. All prices are quoted in Australian Dollars and are transacted in Australian Dollars. All prices are GST inclusive.

Q. Do You Have A Minimum Order Amount?
A. No. You can spend as little or as much as you like.

Q. Can I Make A Phone Order?
A. Yes. Phone orders are most welcome. Feel free also to email your orders to adina@koukii.com

Q. How Do I Pay?
A. Online orders are by Mastercard or Visa only. Phone orders can also be paid by direct deposit into our bank account or credit card over the phone. Please contact us on  02 9267 0122 for more information.

Handmade Silver Jewellery